Shipping policy
Shipping Policy
Last updated: 3/2026
Processing Time
Orders are typically processed and shipped within 2–4 business days. During peak
seasons (maple season, holidays), please allow up to 5–7 business days. You will
receive a shipping confirmation email with tracking information once your order
has shipped.
Shipping Carriers
We ship via USPS and UPS depending on your location and order size. Carrier selection
is made at our discretion to ensure the safest and most efficient delivery.
Shipping Rates & Free Shipping
• Orders over $65 qualify for FREE standard shipping within the contiguous United States.
• Orders under $65 are charged a flat shipping rate calculated at checkout based on
weight and destination.
Delivery Estimates (after shipment)
• Standard shipping: 3–7 business days
• Expedited shipping (if selected at checkout): 2–3 business days
Delivery times are estimates and may vary due to carrier delays, weather, or
high-volume periods.
Order Tracking
Once your order ships, you'll receive an email with your tracking number. You can
track your package directly on the USPS or UPS website.
Holiday Shipping
To ensure delivery before major holidays, please place your order at least 10
business days in advance. We are not responsible for carrier delays during
holiday peak periods.
Damaged in Transit
If your order arrives damaged, please take photos and contact us at
themapleshoplp@gmail.com within 7 days of delivery. We'll work with you to
resolve the issue quickly.
International Shipping
At this time, we ship within the contiguous United States only. We do not
currently offer international shipping.
Local Pickup
If you're in Lake Placid, you're always welcome to stop by our shop at 2509 Main
Street during store hours instead of placing an online order.
Questions?
Contact us at themapleshoplp@gmail.com